Internet PracticeEach time someone visits your Web site, it is an opportunity for you to form a new, profitable customer relationship. We can provide you with a Web site that allows you to conduct Internet business safely, and integrate the data to your best advantage with the rest of your software and computer systems. At Friedrich, Klatt and Associates, we believe that the best Web sites personalize your relationship with your customers. Well designed Web sites collect and manage information about their patrons in order to provide them with services that correspond to their needs. Combined with data mining, your Web site can also identify the segments of your audience that are most profitable, and those that are least profitable. Our Internet and E-commerce software is a package of reusable components with many functions. For example, our components support automatic credit card processing over the world wide web, encrypt and decrypt orders, integrate credit card and customer information with order databases, and automatically track UPS shipments by pulling information from the www.ups.com Web site into local databases. The president of Friedrich, Klatt and Associates holds an Internet and E-commerce patent. Internet TechnologiesWe support all of the leading and emerging Internet technologies, including HTML, XML, Perl, Active Server Pages, and ISAPI DLL's. Some of the application and web site development tools that we support are:
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